Terms In Use
Terms and Conditions of Sign World
With the commencement of your association with Sign World as your Sign Maker / Sign Designer / Sign Installer, it is deemed that you abide by all the terms and conditions mentioned on www.signworld.net.au
The following are the standard terms and conditions that are put forward by Sign World and apply to all work and contracts that the company undertakes for its clients. The employees Sign World adhere to these terms and conditions and so do the clients
of Sign World.
- Payments & Deposits
The clients are entitled to pay a 50% deposit of the total quotation payable as per the proposal laid by Sign World, immediately upon the client instructing us to initiate our work. The remaining 50% of the fee is paid when the work is completed as per your satisfaction but is subject to the terms and conditions mentioned under the clauses “acceptance of work” and “rejection of work”. Sign World holds all rights to stop the work before its delivery until the fee is settled and has been paid in full. No refund can be issued after the work has commenced.
- Sharing Information
As a client, you must share and supply all the vital information that is deemed as important to initiate, resume, or finalise Sign Design and development work by Sign World. The kind of information that you must supply to us may include but is certainly not limited to photographs, logo(s), content written copy, logos, and other printed material as mutually consented to, at the beginning of the project. If there is any delay from your side in sharing this information with us as a result of which, there are any further delays in finalising and completing your Signage / Graphics and development work, we reserve all rights to extend the deadlines in the actual agreement by a certainly reasonable amount.
If at any instance you do not share the necessary information with us that leads to major delays and put a stop to any further progress that we would initially have, we have the authority to invoice you for the parts of work that have already been performed by us.
- Turnaround Times & Revisions
We are glad to give you the opportunity to share your inputs on the work supplied by us. In addition to this, we are pleased to make changes as per your request subject to our mutual agreement on the proposal in the first place. However, this also gives us the right to limit the round of changes that you can have for a Design / Sign Work. If you may have to make changes that do not adhere to the original proposal, we can rightfully charge you a reasonable extra fee.
Nevertheless, our services are flexible and the protocol we follow allows a specific round of changes for you to make revisions to the supplied work after your perusal.
- Project Delays & Client Accountability
The completion times we specify at the start of the proposal are only estimates and are subject to our coordination and cooperation with the client. Following an agile methodology, we would need feedback at various stages of the project to ensure that what we provide in the end is a finished product. Sign World is entitled to have a delegated point of contact from the client to understand your expectations and enhance the feedback process. The client is accountable for ensuring regular feedback as per the mutually agreed proposal from the commencement to completion of the design and/or development Sign / Graphics project. Feedback from your side and be made available daily in order to fasten the feedback process.
- Acceptance of Work
Upon sharing the first draft of the Design, you will have the opportunity to scrutinize the work. It is deemed necessary for you to notify us in writing; of any changes or unsatisfactory remarks that you may have on the work within 7 days of sharing the first draft with you.
Any work that has not been reported to us in writing as unsatisfactory within 7 days will be considered as your acceptance of the work supplied by Sign World.
Once the work is accepted or is considered as acceptance, it cannot be subject to rejection of work and 50% of the balance fee will be deemed as outstanding and payable from your end.
- Rejection of Work
If you, the client, reject any of the Design Proof and/or development work within the specified time frame of 7 days, or do not approve of the ensuing work after your disapproval at first place, we, acting reasonably would reconsider and re-perform the work on certain points, and if you have been unreasonable in rejecting the work we can choose to consider it as an end of the contract. This consideration makes you accountable to settle the outstanding balance amount and gives us the right to take all possible measures to retrieve the payment as on the completion of the project.
- Final Payments
After the time allowed for review, that is, 7 days, Sign World will invoice you for the 50% balance of your project fee following the quotation mutually agreed by the organisation and/or its representatives/employees and the client.
- Ownership of Intellectual Property Rights
It is the responsibility of the client to supply us with licensed information and/or materials or obtain all the necessary authorities and rights concerning the use of logos, images, content, and any other material that is utilised in the scope of the project.
Sign World disclaims any accountability, and you must hold us harmless from any legalities or claims related to the information and materials on the website.
- Authority & Ownership
Upon the completion of the project and no outstanding payments, Sign World will provide the clients with full ownership and authority to use the Design / Artwork.
- Subsequent Loss
Sign World is not answerable to any loss or damage that may be incurred due to the delay in the completion of the work, be it because of any reason or situation.
To the full extent as permitted by the law, all the terms & conditions, warranties, undertakings, or representations whether express, stated, implied, or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of Sign World under any term, condition, warranty, or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.
We hold the right to subcontract or outsource any services, if need be, to perform for you as Sign World that is deemed as fit by the organisation or its employees.
- Non-Disclosure Agreement
Sign World and/or its subcontractors solely agree that your personal information will not be disclosed at any given time to any third-party organisations.
- Governing Law
The agreement constituted by these terms and conditions and any contract that we commence is sure to be interpreted as per the ACT laws and is certainly governed by the same.
The client and Sign World together submit to the non-exclusive jurisdiction of the courts in and of ACT for any dispute that arises in unprecedented circumstances under these terms and conditions or about any of the services that we deliver to you.